Need help with Filmsmart?

If you do not renew one of the available service license packages, you will be denied access to the software. However, your data will remain in your account and you will be able to access it again after making the payment.

Use of the Filmsmart Assist license is tied to your Blackmagic Decklink card. The username and password for cloud services is not limited by the number of devices, as the service is charged based on the amount of transferred and stored data.

Currently, the software is localized into the English language. If necessary, we can provide localization into other languages.

You can cancel your monthly subscription at any time. After logging in to the system, go to your profile and in the Profile section click on End subscription. Subsequently, no payment will be made for the next month of using the software.

Filmsmart Assist software is a cross-platform desktop application that can be used on any version of the Windows, Ubuntu/Kubuntu or MacOS operating system.The Filmsmart Monitor application is available for mobile devices, which makes available a preview from the cameras and an archive of already recorded clips.

The software can be used on a regular computer with Windows, Ubuntu/Kubuntu or MacOS operating system

The monthly subscription works automatically. After one monthly payment, your payment data will be saved in the system and payments will be automatically downloaded to you on the day of the month in which you made the first payment.